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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

Intermediaries can set up an instalment arrangement on behalf of clients to help pay tax owing.

Instalment arrangements in myIR

  • You must be linked to the client account
  • You'll find the option to set up an instalment arrangement under the “I want to…” menu in myIR

To request an instalment arrangement when your client will be arranging payment themselves, choose ‘other’ as the payment option.

As an intermediary you cannot submit direct debit payments on behalf of  your clients by using their bank accounts. The exception is if you have sole signing authority with the bank on the account.

We'll send you a web message confirming we've received and/or approved the instalment arrangement request.

Your client will receive an instalment arrangement letter along with the automatic payment form if they need one.

 

Last updated: 15 Jun 2021
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